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Managed IT Services for Business Continuity

Pexo provides comprehensive IT management maintaining your critical systems. We oversee infrastructure, security, and technical operations so you can focus on core business growth without technology interruptions.

Our Expertise

Comprehensive IT Management Solutions

Pexo delivers complete IT oversight including technical assistance, cloud solutions, security protocols, and business technology planning for sustained operations.

Dedicated Employee Support Service

Technical assistance for staff encountering IT challenges. We address access issues, software errors, and system malfunctions to maintain workflow continuity.

Business-hour support

Employee issue resolution

Knowledgeable technical guidance

Business Cloud Solutions

Transition assistance to cloud platforms with post-migration management. We maintain performance standards, data protection, and cost efficiency.

Cloud transition planning

Performance-focused environments

Secure configuration management

Technology Roadmap Development

Technology planning aligned with business objectives. Strategy development and periodic reviews ensure operational alignment.

Technology plan creation

Periodic performance reviews

Business-focused recommendations

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Our Approach

Structured IT Management Methodology

Pexo implements defined technology management through evaluation, solution implementation, and continuous maintenance protocols.

1

Review of current IT systems and creation of operation plans matching business needs and goals.

2

Addressing critical needs through secure system implementation and stable operational setup

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Ongoing monitoring and adjustments to maintain security and support workforce productivity.

Develop Customized IT Management Plans

Contact us to establish comprehensive IT services supporting operational requirements and business development.

Our Process

End-to-End Technology Management Workflow

Pexo follows a structured operational sequence from initial discovery through continuous support, maintaining operational continuity, security compliance, and system performance for business environments.

Business Technology Management Sequence

Technology asset documentation through security implementation and continuous oversight for sustained operations.

1.

Technology Asset Documentation

Complete inventory creation of IT infrastructure components ensuring asset accountability, protection readiness, and management preparation.

2.

Security Vulnerability Identification

Detection of potential weaknesses in systems and access points with risk prioritization and prevention step establishment.

3.

Security Standard Implementation

Establishment of protection policies and tools including access controls and backup systems to secure and standardize environments.

4.

System Observation Protocol

Continuous monitoring with issue detection and resolution mechanisms maintaining operations and preventing business interruptions.

5.

Performance Review Framework

Periodic assessment with documented enhancement strategies and solution adjustment tracking against operational benchmarks.

Our Solutions

Managed IT Solutions

Comprehensive managed services maintain system performance, security, and operational continuity for business environments.

Employee Technical Assistance

Resolution of staff IT issues during business hours to maintain workflow continuity and productivity standards.

Network Infrastructure Oversight

Management of switches, routers, and firewalls, ensuring secure and efficient business connectivity and data flow.

Server Performance Management

Physical/virtual server oversight maintaining optimal operation, security standards, and resource allocation.

Business Device Security

Maintenance of laptops, desktops, and mobile devices including updates and policy enforcement protocols.

Cloud Environment Management

Migration and oversight of cloud platforms maintaining performance, security, and cost efficiency standards.

Vendors

Our Certified Vendors

We work with certified vendors like Microsoft Azure and Keeper Security to integrate best-in-class tools into your infrastructure , ensuring compatibility, security, and peak performance.

Why Choose Us

Pexo Management Advantages

Our services provide strategic, complete IT support designed for business development and operational stability

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Business Objective Alignment

Functioning as an extension of your team, we align services with growth objectives. Data-supported insights guide technology decisions and scalable solution implementation for business environments.

System Maintenance Commitment

Continuous monitoring and technical assistance ensure system coverage during operational hours, minimising work interruptions and maintaining productivity standards.

Integrated Service Structure

Comprehensive coverage of IT requirements, including cloud and security under single-service agreements, simplifies management complexity for business operations.

Regional Technical Expertise

Greater Toronto Area-based specialists understanding local business requirements deliver accessible support solutions when required.

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Improve Technology Efficiency

Address potential concerns early to maintain operational workflow

Maintain System Continuity

Resolve technical gaps to prevent business interruptions

Testimonial

Trusted Results from Businesses Like Yours

Discover how North American SMBs achieve stronger security, fewer disruptions, and measurable cost savings with Pexo’s partnership-driven IT approach.

“I work at a law firm, and Monil is efficient and always answered my IT questions and concerns – and made sure the law office programs were up and running smoothly. I definitely recommend Monil and his company for your IT needs – whether it is for your business or personal.”

David Stein

David Stein

Law Clerk, Stein Professional Corporation

FAQ

Managed IT Services: Common Questions

Clarifying Pexo's service scope, implementation processes, and ongoing maintenance for business technology environments.

What do Pexo’s managed IT services include?

Our managed IT services cover everything you need to keep your business running smoothly, from 24/7 helpdesk support and network/server monitoring to cloud management, endpoint protection, patching, and strategic IT consulting. We don’t just fix issues, we prevent them.

How is managed IT service different from traditional tech support?

Traditional support waits for problems to happen. We don’t. Pexo continuously monitors your systems, applies updates, secures endpoints, and handles potential issues before they interrupt your day, keeping your business productive and protected.

Can you work with our existing software and hardware?

Yes. We assess your current environment to ensure compatibility and performance. If any upgrades are needed, we’ll guide you through cost-effective options that align with your goals, without pushing unnecessary changes.

What can I expect from your 24/7 helpdesk?

Your team gets instant access to IT experts at any time of day. Whether it’s a password issue, software glitch, or system error, our support team responds fast, resolving most problems remotely within minutes.

Will I receive regular reports on system performance?

Yes. We provide clear, easy-to-understand reports on system health, support activity, patch status, and risk management. These reviews help you make smarter IT decisions and align tech with business goals.

Contact Us

Secure Your Business with Pexo

Share your needs below. Our specialists will contact you within 1 business day with actionable insights

Monil Saheba

CEO, Pexo IT Solutions