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Infrastructure Support for Business Operations

Pexo maintains and optimizes your core IT infrastructure - servers, networks, and storage systems - ensuring peak performance and uninterrupted operations. Our proactive management eliminates downtime risks while providing scalable solutions that grow with your business, freeing you to focus on strategic development.

Our Expertise

Core Infrastructure Management Services

Pexo provides essential infrastructure oversight including server, network, and storage maintenance for sustained business operations.

Server and Storage System Maintenance

Comprehensive maintenance of physical/virtual servers and storage solutions. We configure, optimize, and secure your data environment while implementing enterprise-grade SAN/NAS systems, ensuring 99.9% uptime and seamless data accessibility for all business functions.

Server configuration and upkeep

Storage solution implementation

Data access management

Network Infrastructure Support

End-to-end design, installation, and maintenance of business networks. Our experts configure switches, routers, and next-gen firewalls to create secure, high-speed connectivity while preventing unauthorized access and bandwidth bottlenecks

Network design and setup

Firewall configuration

Connectivity maintenance

Cloud Platform Management

Full lifecycle management for Azure and Google Cloud environments. We handle complex migrations, daily operations, cost optimization, and performance tuning while maintaining strict security protocols across all cloud assets.

Cloud transition planning

Platform management

Performance maintenance

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Our Approach

Structured Infrastructure Management

Pexo implements defined processes for system evaluation, solution deployment, and performance maintenance.

1

Assessment of existing infrastructure and development of operation plans matching business requirements.

2

Addressing critical needs through secure system implementation and stable operational foundations.

3

Ongoing monitoring and adjustments to preserve security and support business functions.

Establish Infrastructure Support Solutions

Contact us to implement comprehensive infrastructure services maintaining system performance.

Our Process

Infrastructure Management Workflow

Pexo's structured operational workflow ensures continuous infrastructure health. From initial documentation through ongoing optimization, we maintain compliance, security, and peak performance while providing transparent reporting for all business-critical systems.

Infrastructure Management Sequence

A proven methodology: Document all assets → Identify security gaps → Implement protection standards → Monitor performance 24/7 → Continuously enhance systems. This cycle ensures resilient operations that support business growth.

1.

System Documentation

Complete inventory of all hardware/software assets with configuration details, interdependencies, and lifecycle statuses. Establishes foundation for proactive management and rapid troubleshooting.

2.

Security Gap Identification

Comprehensive vulnerability scanning across networks, servers, and access points. We prioritize risks by business impact and provide actionable remediation roadmaps.

3.

Protection Standard Implementation

Deployment of enterprise-grade security controls: Role-based access, encryption protocols, backup systems, and intrusion prevention tailored to your infrastructure architecture.

4.

Performance Observation

24/7 monitoring with AI-driven anomaly detection. Real-time alerts and automated responses prevent minor issues from becoming business-disrupting events.

5.

Enhancement Implementation

Quarterly optimization cycles where we analyze performance metrics, adjust configurations, and implement upgrades to maintain peak efficiency and scalability.

Our Solutions

Pexo Infrastructure Solutions

Comprehensive infrastructure management maintaining system performance and business continuity

Server Implementation

Physical/virtual server setup, configuration, and maintenance for performance standards.

Network Implementation

Switch, router, and firewall installation with secure connectivity maintenance.

Storage Solutions

NAS/SAN implementation and management ensuring data accessibility and protection.

Data Protection Systems

Backup solutions and recovery planning for operational continuity after incidents.

Cloud Environment Management

Azure/Google Cloud migration and management with performance oversight.

Infrastructure Assessment

Operational health evaluations and improvement planning for infrastructure systems.

Vendors

Our Certified Vendors

We work with certified vendors like Microsoft Azure and Keeper Security to integrate best-in-class tools into your infrastructure , ensuring compatibility, security, and peak performance.

Why Choose Us

Infrastructure Management Benefits

Our services maintain system performance and support business development.

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System Knowledge

Certified engineers with 10+ years average experience in enterprise infrastructure. We speak VMware, Hyper-V, Cisco, and Azure fluently, ensuring proper configuration and optimization of all systems according to industry best practices and your unique business requirements.

Business Environment Focus

Solutions designed around your operational workflows and growth plans. We map infrastructure to business objectives, ensuring technology enables productivity rather than complicating it, whether you're a 10-person startup or a 200-employee company.

Technical Assistance Access

Dedicated support team available 24/7/365. Emergency response within 15 minutes for critical issues, with standard SLA tiers for routine requests. Includes onsite support for hardware failures within 4-hour windows.

Security-Focused Implementation

Infrastructure designed with Zero Trust principles: Micro-segmented networks, encrypted backups, multi-factor access controls, and continuous threat monitoring. Regular penetration testing validates defenses against evolving threats.

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Preserve System Performance

Address technical requirements to maintain operational workflow

Ensure Infrastructure Continuity

Implement solutions preventing business interruptions

Testimonial

Trusted Results from Businesses Like Yours

Discover how North American SMBs achieve stronger security, fewer disruptions, and measurable cost savings with Pexo’s partnership-driven IT approach.

“I work at a law firm, and Monil is efficient and always answered my IT questions and concerns – and made sure the law office programs were up and running smoothly. I definitely recommend Monil and his company for your IT needs – whether it is for your business or personal.”

David Stein

David Stein

Law Clerk, Stein Professional Corporation

FAQ

Infrastructure Support: Common Questions

Clarifying Pexo's service scope, implementation, and maintenance for business infrastructure environments.

What does Pexo’s infrastructure support actually cover?

We support everything that keeps your business running behind the scenes, including servers, networks, storage, cloud platforms, and security devices. Whether it's monitoring, patching, performance tuning, or troubleshooting, we manage the core tech that powers your operations.

How is infrastructure support different from basic IT support?

Basic IT support helps users fix device-level issues. Infrastructure support focuses on the backbone of your business, keeping systems stable, preventing outages, and maintaining performance across your entire environment. It's not just reactive; it's engineered to avoid problems before they impact your work.

Can you work alongside our internal IT team?

Yes. With our co-managed support model, we become an extension of your IT department. You decide what to keep in-house and what to offload, whether that's daily maintenance, strategic upgrades, or high-priority issues. It's flexible and built around your team's strengths.

Do you provide on-site support, or is everything handled remotely?

We do both. Most issues are handled remotely for speed and efficiency. But when physical access is needed, like replacing hardware or setting up devices, we dispatch experienced technicians to your location. You get seamless coverage, without compromise.

How will I know if things are working well behind the scenes?

You'll receive clear reports that show exactly what's happening across your infrastructure, including uptime metrics, resolved issues, capacity levels, and improvement suggestions, no tech jargon, just transparency that helps you make informed decisions.

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Monil Saheba

CEO, Pexo IT Solutions