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n the digital age, data is the lifeblood of businesses. It fuels operations, decision-making, and customer interactions. But there is…
Pexo delivers a managed Data Backup and Disaster Recovery service designed for North American SMBs. Combining hybrid backups, immutable cloud snapshots, and DR virtualization, we minimize downtime, preserve client trust, and stabilize operating budgets with fixed monthly pricing and measurable recovery commitments.
Our Expertise
Tailored backup, disaster recovery, DRaaS, and compliance-ready reporting for SMBs in focus sectors.
Law firms store sensitive case files and client records that demand immediate recoverability. Pexo provides immutable backups, rapid file restores, and virtualization options to avoid ransom payment and reduce litigation risk while supporting audit-ready restore trails. This is part of the service.
Immutable backups and snapshots
Rapid file and system restores
Audit-ready restore records
Production downtime halts revenue and damages supply chains. Pexo offers DRaaS virtualization, local fallbacks, and retention policies to resume operations quickly and protect intellectual property and process data. This aligns with business continuity goals.
Instant system virtualization
Local and off-site redundancy
Protection for IP and R&D
These sectors demand fast recovery and careful data handling. Pexo combines hybrid backups, granular restore points, and retention controls to safeguard financial records, candidate files, patient data, and student information while aligning with regulatory needs. This supports operational resilience
Granular recovery points
Hybrid backup architecture
Retention and archival controls
Our Approach
A client-first methodology that assesses risk, defines RTO and RPO targets, implements hybrid backups, and validates recovery readiness.
Assess systems, quantify business impact, and map priorities to set achievable RTO and RPO targets.
Design hybrid backup and DR plans with local speed, off-site resilience, retention and failover now.
Run boot and restore tests verify backup integrity, and deliver runbooks, reports and recovery logs.
Book a short consultation to map downtime exposure and receive a tailored recovery plan with RTO and RPO guidance.
Our Process
A stepwise deployment that aligns business priorities with technical recovery measures and documentation.
We begin with a discovery phase that inventories systems and defines RTO and RPO priorities. Design finalizes architecture and retention. Deployment installs backup appliances or cloud agents and configures backup cadence. Validation includes boot tests and restores. Handover provides runbooks, reporting, and scheduled review sessions to maintain readiness.
Identify critical systems and data priorities, capture current backup state, and list compliance touchpoints.
Define RPO and RTO targets, select a hybrid architecture, and set retention and archival policies.
Deploy appliances or cloud agents, integrate with management tools, and perform initial backups.
Run bootability and restore tests, document results, and adjust configurations until recovery targets are met.
Deliver runbooks, reporting templates, and schedule periodic recovery exercises and plan updates.
Our Solutions
Comprehensive service components that address the full spectrum of backup and recovery needs for SMBs.
Local plus off-site backups to balance rapid recovery and off-site resilience.
Cloud virtualization of systems to restore operations while on-site infrastructure is repaired.
Write-once storage protects restore points from tampering and ransomware targeting.
Periodic restore and boot tests that confirm recoverability and generate verification reports.
Audit-ready logs and retention policies tailored to industry needs to support regulatory reviews.
Long-term retention options for records and historical data with controlled access and encryption.
Vendors
We work with certified vendors like Microsoft Azure and Keeper Security to integrate best-in-class tools into your infrastructure , ensuring compatibility, security, and peak performance.
Why Choose Us
Evidence-based reasons that differentiate Pexo as an SMB BDR partner, combining technical capability with operational focus.
Pexo combines managed services with backup and recovery capabilities to reduce vendor complexity and unify accountability for recovery outcomes. This complements existing IT investments.
Our service packages reflect specific industry needs and recovery priorities, ensuring RTO and RPO commitments map to business impact and expectations. This supports operational continuity.
Fixed monthly plans remove surprise costs associated with emergency recovery, external consultants, and unpredictable cloud egress charges. This helps finance teams plan budgets with confidence and reduce exposure to unexpected recovery fees.
Regular validation testing and documented recovery procedures provide evidence of recoverability and reduce operational risk during incidents. This gives stakeholders auditable proof that recovery targets are achievable.
Get a tailored evaluation of downtime exposure and recovery options in a single session.
See example packages for fixed-fee BDR and DRaaS tailored to SMB needs.
Testimonial
Discover how North American SMBs achieve stronger security, fewer disruptions, and measurable cost savings with Pexo’s partnership-driven IT approach.
Blog
Pexo's blog provides expert IT insights and solutions for SMBs across various industries in North America
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FAQ
Answers to common questions about BDR service scope, recovery expectations, and operational handover.
Recovery timing depends on the systems and the chosen service tier. File restores are typically minutes. Server virtualization can restore operations within hours. We define recovery objectives during onboarding and commit to them in the service agreement.
Our backup architecture supports encrypted storage, immutable snapshots, and audit logs. We provide documentation and reporting to assist with compliance reviews and incident responses where required.
Cloud-only backup offers off-site resilience but may not deliver the fastest restores for local incidents. Hybrid models combine local speed with off-site protection to balance recovery time and resilience. Pexo helps choose the right balance for each business.
We run systematic boot and restore tests, verify backup integrity, and produce verification reports. This validation is part of the service to demonstrate recovery confidence and to provide evidence that backups meet agreed recovery targets.
Implementation begins with discovery, then design, deployment, validation, and handover. Typical small engagements move from discovery to go-live within a few weeks, depending on the environment complexity. Pexo delivers runbooks and scheduled reviews as part of handover.
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CEO, Pexo IT Solutions