VoIP Phone Service -Modern Business Communication Without the Hardware

Our VoIP business phone service does not have the restrictions of a traditional phone system, as there is no hardware cost and no maintenance charges. Our VoIP service is 100% internet-based, meaning that it runs over your current internet connection, allowing you to make calls, send messages, and have all of the collaboration tools.

VoIP Phone Service
Outdated Phone system

Outdated Phone Systems Limit Business Growth

The old phone systems were built for old offices with old ways of working. Offices where everyone worked from a single location, i.e., a shop, office, etc. Today’s workforce is vastly different from this and demands a flexible communication tool to allow for working from home, on the move, from different offices around the world at any time of day and night.

One Platform, Every Communication Channel Covered

The way people communicate has changed dramatically over the last few years, and our business phone system allows you to make voice calls, send messages, hold video conferences, and collaborate with colleagues and customers alike within one very easy-to-use platform.

HD Voice Wherever You Work

HD Voice over your internet connection. High-quality voice, wherever you are. Whether that’s from home, on the road, or from your office, we can deliver crystal-clear HD Voice calls to your customers and business contacts.

HD Voice Wherever You Work
People communicating globally via phone

Smart Call Routing Made Simple

All calls are routed to the correct department, team member, or location. All call flows (business hours, voicemail, auto greetings, etc) are configurable in an easy-to-use interface. No technical expertise required.

Calls, Chat, and Video in One App

Switch between calls, chat, and video meetings quickly and easily. All communication channels are provided from within one system, meaning you don’t have to jump between a variety of different services.

Calls, Chat, and Video in One App
call center Features

Call Center Features, Out of the Box

You also get access to the powerful Contact Center functions like call recording, call queues, live monitoring, reporting, and supervisor tools. No extra tools are required for your support and contact center to deliver top-class customer service and sales.

CRM and Helpdesk Integrations

Easily integrate your business phone system with your preferred CRM / Helpdesk software to improve productivity. Access your customers’ information easily and manage interactions and workflow in a more efficient manner.

CRM and Helpdesk Integrations
Scale your business in minute

Scales with Your Business in Minutes

For the growth of users, departments, or locations in Scales in Minutes, adding users, departments, or locations is simple. No additional hardware. No lengthy installation. No engineering visits.

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Three Simple Steps to Get Started

Get connected in three simple steps choose your plan, set up your service, and start making crystal-clear VoIP calls.

1. Choose the Right Solution

Select the deployment option that best matches your business requirements. Whether you need a cloud-hosted solution, a hybrid environment, or specific compliance controls, we’ll help you select the right configuration.

2. We Handle the Configuration

We complete number porting and setup of call routing, users, integrations, and device configuration for most businesses within a day. Larger multi-site organizations can take a few days, but we aim to complete setup as quickly as possible.

3. Start Using Your New System

Your team can start using the solution instantly after it has been set up. You are able to add and manage your users, adjust all of the solution’s settings, and even create reports on how your solution is performing.

Schedule a VoIP Consultation and Service Review

Book a quick consultation to assess your communication needs and discover the right VoIP solution for your business. Get expert guidance on setup, number porting, features, and seamless deployment.

Vendors

Our Certified Vendors

We work with certified vendors like Microsoft Azure and Keeper Security to integrate best-in-class tools into your infrastructure , ensuring compatibility, security, and peak performance.

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Solutions for Every Business

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Small Businesses and Growing Teams

Replace traditional landlines with a flexible business communications system. Grow your system as your business grows, reducing your communications spend and simplifying day-to-day communications management.

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Remote and Hybrid Workforces

Keep employees connected. With MUX, your employees will be able to make and receive calls using one business number from any mobile device, desktop, or browser.

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Customer Support and Sales Teams

The newest tools for customer service to increase efficiency in customer interactions include a call queue, call recording, monitoring, and reporting.

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Multi-Location Businesses

One system to manage all your offices and locations. One system to administer from one central location and have all your users experience the functionality of that system.

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Why Businesses Are Switching to VoIP

Lower Communication Costs

Save on hardware maintenance, long-distance calls, and many other communication tools. Our modern VoIP solution offers one fixed monthly fee for all the functionality you will need.

Greater Flexibility

With our flexible solution, you can answer calls, join meetings, or even work with colleagues as if you were in the same room. And as your business evolves, our VoIP solution evolves with it instantly and automatically – no need for expensive upgrades.

Innovation & Scalability

New features are added to the system on a regular basis with no disruption to business. Utilize the latest technology, including AI and automation, as well as improved reporting, enhanced communication, and more.

Testimonial

Trusted Results from Businesses Like Yours

Discover how North American SMBs achieve stronger security, fewer disruptions, and measurable cost savings with Pexo’s partnership-driven IT approach.

“I work at a law firm, and Monil is efficient and always answered my IT questions and concerns – and made sure the law office programs were up and running smoothly. I definitely recommend Monil and his company for your IT needs – whether it is for your business or personal.”
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David Stein
Law Clerk, Stein Professional Corporation
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Blog

Insight

Pexo’s blog provides expert IT insights and solutions for SMBs across various industries in North America
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  • Data Backup and Disaster Recovery
  • Infrastructure Support
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  • Managed IT Services
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  • Wireless Networking
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FAQ

Frequently Asked Questions : BDR

Answers to common questions about BDR service scope, recovery expectations, and operational handover.
FAQs for IT Consulting Services
Common Questions discussing about IT Services
Can I keep my existing phone numbers?

Yes. Number porting is the process of transferring your existing business phone numbers to your new VoIP provider.

Many existing SIP-compatible phones and accessories can be used with your new VoIP services. We can go through your current equipment during the onboarding process to establish what can be reused and what may need to be upgraded.

In cases where the internet connection fails, it is also possible to set up a redundant system and use backup lines. In the event of a failure of the primary internet connection, all calls would automatically be redirected to other phones.

A standard installation would typically be completed within 24 hours of setup commencing; a larger installation could take several days to complete, depending on your requirements, i.e., number of locations, routing, and any contact center requirements.

Typical setup times for most standard setups can be completed within 24 hours. This can extend for larger multi-location setups with more complex setup requirements.

No. Most businesses like to operate on a flexible month-by-month basis, and we can offer a number of different plans to cater to most business requirements.

Yes. Modern VoIP services have end-to-end encryption, secure login methods, role-based access control, and full audit logs.

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Secure Your Business with Pexo

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    Monil Saheba

    CEO, Pexo IT Solutions

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